Shipping policy

Order Processing Time

Please allow 1-3 business days for order processing, regardless of the shipping option selected at checkout. Most orders are processed within 1-2 business days; during peak periods, processing may take up to 3 business days. Orders are processed Monday through Friday, excluding holidays.

Shipping Time & Tracking

Once your order has shipped, standard delivery typically takes 5-10 business days depending on your location. Delivery times are estimates and may be affected by holidays, severe weather, or other factors outside our control.

You will receive an automatic email notification with tracking information as soon as your order ships.

Wrong Address Disclaimer

Please double check your shipping address at checkout. If you notice an error, contact us at support@bacneoutbar.com within 1 hour of placing your order so we can update it — address changes cannot be made after this window. We are not responsible for orders delivered to an incorrect address provided by the customer. We are unable to ship to PO boxes. Packages returned to us as undeliverable will be refunded in full once received back at our warehouse.

Tracking Support

If you haven't received a tracking number, or your tracking number isn't working, please email us at support@bacneoutbar.com. Please note that all tracking information originates from our courier partners, so we're not always able to provide precise arrival estimates beyond what tracking shows.

Shipping Methods

All orders ship via tracked, insured shipping. Shipping charges are calculated at checkout based on your order and delivery address.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@bacneoutbar.com within 7 days of the delivery date so we can assist you.

Contact Us

For any shipping questions, email support@bacneoutbar.com. Please include your order number in the subject line. Our support team responds within 48 hours.